Effective Date: July 4, 2024

This privacy policy (“Policy”) describes how cycruises.com/ (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website (the “Website”).

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

  • Personal Information: When you book a boat cruise through our Website, you may provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include your name, email address, phone number, and billing address.
  • Usage Data: We may also collect information about how you access and use the Website (“Usage Data”). This Usage Data may include information such as your device’s IP address, browser type, operating system, referral URLs, pages visited, and time spent on those pages.
  • Payment Information: We use Stripe for all transactions and payments. We do not store your credit card information on our servers. Stripe collects your payment information according to their own privacy policy https://stripe.com/privacy.
  • Cookies and Tracking Technologies: We may use cookies and other tracking technologies to collect and store Usage Data. Cookies are small data files that are stored on your device by a website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Use of Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain the Website
  • To process your booking reservations
  • To send you booking confirmations and updates
  • To respond to your inquiries and requests
  • To improve the Website and our services
  • To personalize your experience on the Website
  • To serve you targeted advertising (see below)
  • To comply with legal obligations

Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are obligated to protect your information and use it only for the purposes we disclose.

We may also share your information if we are required to do so by law or in the good faith belief that such action is necessary to comply with legal processes served on us or to protect the rights or safety of ourselves, our users, or the public.

Advertising

We may use Google Ads and Facebook Pixel to serve you targeted advertising on our Website and other websites. These third-party advertisers may collect information about your activities on our Website and other websites in order to deliver advertising that is relevant to your interests.

You can opt out of interest-based advertising on some websites by visiting https://optout.aboutads.info/.

Data Retention

We will retain your information for as long as it is necessary to fulfill the purposes outlined in this Policy. We may also retain your information for longer periods as required by law.

Your Rights

You have certain rights regarding your personal information. These rights may vary depending on your location. These rights may include:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to request the deletion of your information
  • The right to restrict the processing of your information
  • The right to object to the processing of your information

You can exercise these rights by contacting us at info@cycruises.com.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of any other websites. We encourage you to read the privacy statements of any website you visit.

Changes to This Policy

We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on our Website.

Contact Us

If you have any questions about this Policy, please contact us by email at info@cycruises.com or by phone at +357 99 574148.